H. Zack Smith - D.D.S. M.S. P.A.

About the practice

Welcome to Our Office - We appreciate you selecting our office to serve your orthodontic needs. We are committed to caring for you and to helping you achieve the finest orthodontics possible. We welcome the opportunity to work with you to create a happier face and a healthier smile to last a lifetime.

Office Hours
Our regular hours are 8:00 AM to 5:00 PM Monday through Thursday. The office is closed on weekends and major holidays as well as at times when the doctor and staff are attending continuing education programs.

Fees and Payment Policy
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established our financial policy as follows:

If full payment is made at the onset of treatment, we will offer a fee discount. If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.
To fill the needs of our patients, a financial arrangement can be made to extend your payments over a period of months following an appropriate down payment.
For your convenience, we offer Visa and Mastercard service.
Also, we have outside financing plans through the following:

Care Credit
Pay for co-payments, deductibles, and treatment not covered by insurance
Start treatment immediately and pay over time with low minimum monthy payments
Pay for other healthcare expenses for you and your family without having to reapply (subject to credit approval)
Have no annual fees

Chase Health Advance
No down payment required
Payments plans to fit your budget
A generous credit line for household use
No pre-payment penalties

These plans feature no downpayment, low fixed rate financing and you can apply for credit on line through their site.

In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate our patients with temporary difficulties.

Insurance
If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay as listed above.

Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filling your claim and handling insurance questions from our office on your behalf.

Appointments
Patients are seen by appointment only. Please call in advance so that we may reserve a time for you. The office telephone number is 323-5821. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. If possible, please give us 24 hours notice. This courtesy on your part makes it possible for us to give your appointment to another patient.

Emergency Care
We reserve a limited amount of time each day so that emergency patients may be scheduled quickly. If you have a problem requiring emergency treatment, please call us as early in the day as possible.

Smoking
Since exposure to tobacco smoke is detrimental to your health, we ask you to refrain from smoking while in our office. We appreciate your cooperation with this policy.